Manager Forgot PIN

Policy: Never email the actual PIN. Managers submit a reset request. The correct approver receives a secure approval link and, if approved, distributes the new PIN internally.

Business

Business: ActivePromote Retirement Power-Up
Current PIN Scope: business
Scope ID: 48
Label: Store Manager

This location currently uses a business-level PIN. Route the request to the business owner, store approver, or admin.

Manager Name Manager Email Manager Phone Approver Email (HQ / Region / Business Owner / Admin) Note

This creates a tracked reset request. It does not email the PIN itself. The designated approver receives a secure approval link.

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